If you need to reschedule an appointment, please provide at least 48 hours notice to avoid a $50 cancellation fee.

If you provide less than 24 hours notice of a cancellation or reschedule, the full session fee will be charged.

Please understand that our cancellation policy was developed to minimise potentially negative impact on three people:

  • You – your progress in therapy will be delayed
  • Your psychologist – he/she planned for your session and arranged their schedule around you
  • Another client – they could have received the support they’re waiting on with sufficient notice