If you need to reschedule an appointment, please provide at least 48 hours notice to avoid a $50 cancellation fee.
If you provide less than 24 hours notice of a cancellation or reschedule, the full session fee will be charged.
Please understand that our cancellation policy was developed to minimise potentially negative impact on three people:
- You – your progress in therapy will be delayed
- Your psychologist – he/she planned for your session and arranged their schedule around you
- Another client – they could have received the support they’re waiting on with sufficient notice